Help/Faq

  1. How long will it take to have my structure delivered/setup?
  2. Do you offer finished interior options?
  3. What is the difference between your product lines?
  4. How does payment work?
  5. Is this a kit?
  6. How does setup work?
  7. Do I need building approval?
  8. Where are Gecko Sheds products manufactured?
  9. What type of foundation do I need?
  10. Do you offer a warranty?
  11. Are they weatherproof?
  12. What's the roof material?
  13. Can I live in it?
  14. Can i customise at all and will you check my site before delivery and setup?
  15. Got a question not listed here?
  • How long will it take to have my structure delivered/setup?

    Upon ordering you you will receive a despatch/setup date. This is generally within 6 weeks from payment. Setup just takes one day at the location.

    Please note, setup is only available for level sites within Sydney metro area subject to site access and inspection.
    If you have special needs or particular deadline, we will look at our production schedule and do our best to work to your requirements. Please call today if you would like to discuss this further.

  • Do you offer finished interior options?

    Currently we do not offer interior lining. Our garden sheds do not require lining if being used for garden storage.

  • What is the difference between your product lines?

    Cubby houses, Sheds and Cabanas are generally smaller structures deigned as non-habitable outbuildings. They are generally used as kids play houses, storage of garden tools & sports equipment etc, and pool side shade/seating areas.

    Our Cabins and Garden Rooms are larger structures with taller walls. They are taller, stronger and much more versatile. They have many uses including workshops, art and music studios, home offices, pool changing rooms, pottery sheds and storage rooms. Many of our clients have indicated that they use them for storing surplus furniture, bedding and household goods. They can also be used to store work related equipment or documents and may provide a storage rental income for this purpose.

  • How does payment work?

    Online Purchases: Full payment is required at point of purchase for any online purchase. All online payments are processed through our secure online payment gateway.

    All other purchases: Although we manufacture the entire product prior to despatch we only require 50% on order and the balance on delivery.

  • Is this a kit?

    Depends.

    Our structures are pre-built so do not require plans, instead they come with DIY assembly instructions. They are easy and simply to erect.

    Everything leaves our factory pre-built. They are simply separated into sections ready for transport. All you have to do is re-join the sections on site

    If you are located within Greater Sydney Metro you may be eligible for FREE delivery and setup. this means our 10 year warranty covers the setup as well as the product itself. We do also offer setup outside Sydney metro so contact us today if you need a quote on this.

     

  • How long does setup normally take?

    Because we pre-make our products at our manufacturing plant, most of our structures only take one day onsite to setup. This also means they can be taken down and moved again at a later date...

  • Do I need building approval?

    Installation of garden sheds and outbuildings can be carried out in most councils under exempt development provisions. To confirm which size you are allowed please contact your local council and ask what is the largest shed you can build as an exempt development. They will also be able to provide you with any other exempt development requirements that may apply to your proposed shed/cubby or cabana project. This will allow you to erect it in your backyard without having to notify your council or your neighbours.

  • Installation of detached habitable buildings such as Detached Studios and/or Secondary Dwellings require approval. We recommend talking to your local council or planning professional for advice on how to proceed with an approved structure.
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    If you do require approval then we have product drawings available for purchase with your order to assist with your development or planning application.

  • Where are our products manufactured?

    All our sheds are made here in Australia. 

    In buying direct from the factory you receive excellent quality & great value. Furthermore we do not use ’sweat-shops’ or the exploitation of disadvantaged persons away from society.

  • What type of foundation do I need?

    Our sheds come with their own heavy duty pole floor with adjustable legs and pre-cast concrete footings which allows you to erect your shed on uneven or sloping sites. 

    If you have an existing concrete slab, you can save on time by setting our structure up directly on the concrete. 

  • Do you offer a warranty?

    All Melwood Structures on this site come with 10 year warranty and Cedarshield carries a 5 year manufacturer warranty.

  • Are they weatherproof?

    Designed by Australians, for Australians living in Australia, our structures are specifically made to stand up to the harsh Australian climate.

  • What's the roof material?

    We use Bluescope Colorbond roofing on our Sheds and Cabanas. Visit http://www.colorbond.com/ for further information.

  • Can I live in it?

    No. Our garden sheds are a too small to live in however many clients affirm that they are exceptionally comfortable!

  • Can i customise at all and will you check my site before delivery and setup?

    Our structures are all made to order so we can customise the size and even put doors and windows where you need them to be! We come out to your site to advise what site preparation you need to carry out and also recommend any changes that may improve your design. If you are within 3 hrs of Sydney CBD and would like one of us to visit your site prior to placing your order, you can call and pay a booking fee which is refunded off your order (so it basically costs you nothing if you place the order). Site inspection booking fees range from $110 to $990 depending on how close you are to Sydney CBD. 

  • Got a question not listed here?

    Call us or send us a message and we will be glad to provide the answer and even publish it here for everyone else to take advantage of it! :)